So you've made an order? Welcome to the LushLiving family!

Once you have placed an order, our team will carefully package your items and ship them within 24-48 hours.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow its journey.

All orders include FREE and fast delivery, no matter how many products you order.

Sadly, we know that sometimes our products are just not quite the right fit for some people. You can certainly return anything you order from us for a full refund, provided it is returned within 100 days.

*Please note: Not all items are eligible for return. Any exclusions will be called out on product pages and / or at checkout. All products must be returned in as new condition, with any tags and the original box.

Once your order is picked and packed, the magical journey from LushLiving HQ to your front door begins.  

All orders Include FREE and fast delivery. You can expect your order to arrive within 3-10 business days* from the day you place it.

We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer Google Pay and Apple Pay too!

These things happen! Please email us immediately with the subject line CHANGE or CANCEL and we will do our absolute best to carry out your request. If it has already been dispatched from our warehouse, you will need to go through our returns process.

As we do our best to get your orders out to you as soon as we can, occasionally an order will be processed before the team has a chance to change it. We cannot guarantee a change of order after the order is placed so please select your items carefully.